Approach
How a Paycon engagement runs — and what we will not do.
Most consultancy engagements get expensive in the same place: the gap between the kick-off deck and the moment something useful is actually delivered. Paycon engagements are designed to keep that gap as short as possible. The principles below are not aspirational — they are the working method.
1. Start with a paid diagnostic
The first engagement is almost always a short, fixed-fee diagnostic — usually two to three weeks. The goal is to surface the actual problem, separate it from the symptoms the client walked in with, and produce a written assessment with a recommended next step. About a third of the time, the recommendation is that no further engagement is needed. That is fine. The diagnostic stands on its own.
2. Written deliverables, not just slides
Decks are the wrapping; the deliverable is the prose. Every engagement ends with a written document the client can re-read, share with the board, or hand to the next vendor — not a forty-slide PowerPoint that requires the consultant in the room to make sense of. Slides are produced when stakeholders genuinely need them; they are not the default.
3. Fixed scope, fixed price, on the clock only when scope changes
Time-and-materials billing rewards consultants for taking longer. Paycon engagements are scoped and priced up front. If scope materially changes, the change is agreed in writing before the work continues. Clients see the bill before the work, not after.
4. One principal in the room, specialists on call
Every engagement is led by the principal personally. Where specialist depth is needed — scheme certification, regulatory counsel, technical due diligence, infosec — collaborators are brought in case-by-case from a vetted network and billed transparently. Clients do not pay for a permanent team on permanent retainer.
5. Conflict of interest, declared
Independence is the product. Paycon does not take referral fees or commissions from vendors, schemes, or processors, and active client work in directly competing situations is declined. Where a prior engagement creates an unavoidable conflict, it is disclosed before scoping.
6. Done means done
The engagement is over when the agreed deliverable lands and the client has had time to read it. Continuation is a new engagement, scoped on its own merits. The aim is to leave the client with the capability they hired in for — not a recurring bill.